Is EQUALS safe?

Keeping EQUALS safe is something we work at constantly.

Every account goes through age and identity verification before it can be used, and we apply extra protections to younger users — adults and under-18s can't message each other at all, under-18s can only message people within a year of their own age, and under-16s can only accept message requests from people they've added as a friend and who have added them back. Our community guidelines, in the app under Profile > Settings > Safety > Rules, set out what is and isn't allowed. You can report or block anyone at any time from the three dots menu in a private message channel or on their profile, and we review every report we receive. Messages that break the guidelines are removed, repeated breaches lead to a suspension, and we have a zero-tolerance policy on sexual solicitation, scamming, impersonation and hate speech. Bans are device-based, so a banned user can't simply make a new account on the same phone.

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