What EQUALS is, what it costs, and how we keep it safe.
When something isn't working, and how to get in touch with us.
The face scan, what other people can and can't see, and what to do if it fails.
Setting up your profile, changing what's on it, and closing your account.
What we collect, what other people can see, and how to get a copy of your data or delete it.
Reporting, blocking, age limits, and what to do if someone crosses the line.
The rules that keep EQUALS a place to talk about music, and what happens when they're broken.
Why something was removed, and how we decide.
What a suspension means, how long it lasts, and how to get it reviewed.
Who can message who, and what a message can carry.
Finding people, posting, and Blasts.
Public artist rooms: what they are, how to join, and what to do if one won't load.
The language of the app, and the language of a chatroom.
Coins, what they buy, and what to do if a purchase goes wrong.
EQUALS Pro: what's included, cancelling, and refunds.
Connecting Spotify or Apple Music, and how stories work.
The ambassador programme, how we work with creators and artists, and what you can promote on your own account.
