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Help center

All collectionsProfile & Account

Profile & Account

Setting up your profile, changing what's on it, and closing your account.

How do I create an EQUALS profile?

What information do I need to give when I sign up?

Where do I find my =username?

Can I change my =username or display name?

Can I change the gender on my profile?

Can I change my birthday?

How do I change my location?

How do I show the artists I listen to on my profile?

Can I delete my profile picture?

How do I delete my account?

Can I recover my account after deleting it, or pause it instead?

I've forgotten my password but I want to delete my account — can you help?

I think someone else has accessed my account — what should I do?

When I log back in, the app starts creating a new account — what's happened?

I changed phones and my original sign-in option isn't there — what do I do?